Problem
A rapidly growing single family home-builder made the decision to relocate their data center from the Atlanta, Georgia headquarters to Orlando, Florida. It was very important to the company that no data was lost. Not only did their network contain predetermined floor plans, schedules and logistic information but also home warranties and exclusions, policies and current and historical customer data. The builder also offered its customers the opportunity to obtain home mortgages through their financial services division. This added social security numbers, credit scores, account numbers and personal information to the network.
UbiStor, an online data backup and disaster recovery management company, proposed a solution to help prevent possible data loss. At that time, the builder used a manual system. All data was saved onto tapes and stored in one facility. This meant, if a disaster occurred at that facility, all the data would have been lost and unrecoverable. UbiStor stepped in and recommended moving to an automated system, the U-VaultSM solution. The builder rejected the proposal and insisted on using their current manual system.
As they were preparing to move, everything began to crash – the tape system was not functioning properly which caused a panic among the company. Loosing electronic data within their business would be disastrous causing many different outcomes. Overall, the builder would be in serious trouble.
Solution
Foreseeing the devastating effects that soon could become a reality, the builder decided to engage in UbiStor’s technology and use the U-VaultSM solution. UbiStor immediately partnered with Advanced Technology Services (ATS) to help make this move possible. Using teamwork, quickly the system’s hardware and software was installed while training, servicing and maintenance actions were also being implemented.
Results
Once up and running, all crucial information was restored in the matter of minutes. Continued testing of the U-VaultSM solution was also performed providing performance. The builder now has a point-and-click internet based backup process that restores all data offsite at multi-locations. Benefits also included an increase in the amount of data that is protected, reduction in recovery time, increased system availability and cost savings with guaranteed maximum protection. Regardless of what happens to one of the business’ locations, the data is backed up and restored at another facility.
“ATS’s geographic reach, multi-vendor support experience and infrastructure deliver quality Disaster Recovery Planning (DRP) as well as exceptional Onsite and Remote Disaster Recovery Solutions (DRS) to UbiStor clients nationwide. With the industry’s transition from tape to disk based backup solutions, ATS will be able to provide new and existing clients with more reliable, less costly data backup and recovery options.”
Dan Hill
Chief Executive Officer and Co-Founder
UbiStor, Inc.