Network Infrastructure Monitoring & Management Services

iTWatch™ Managed Services’ Network Infrastructure Monitoring & Management Services ensure that your network devices are operating within recommended limits and at optimal performance. Through the use of established templates, iTWatch records key network data and will report on average busy time, memory pools, packet discards, input/output errors, queue lengths and collisions.

Key Benefits:

  • 24x7 desktop monitoring
  • Alert, performance and availability services
  • Patching via Microsoft WSUS strategy
  • Hardware and software asset inventory
  • CRM alert interface availability
  • Automatic ticket generation capability
  • Monitor and response to iTWatch alerts
  • Environmental level reporting for overall health and key indicators for review and analysis