Reporting Services

Executive Level Reporting:

ATS will schedule reports to be emailed to you on a predetermined schedule. Reports will include asset reports, hardware and software status, website availability, utilization charts and a site health report. Executive level reporting gives you critical data promptly. This gives you the information to assess IT infrastructure weaknesses before it becomes critical.

CRM Reporting:

CRM initiatives will be completely integrated and customer databases, customer agent support software, website traffic and statistical analysis software results will be delivered on a predetermined schedule. This gives you the information to track and log leads and customer interaction.

Detailed Level Reporting:

Through detailed level reporting ATS and you will be able to run reports on specific device hardware, software on a specific device(s) and software on the OS running devices identified by serial numbers of the OS. This will give ATS the needed critical data to ensure your devices are running at the most efficient levels possible.